This policy explains what personal information Buzz Planners collects when you use the website, why we collect it, who sees it and what choices you have.
1. Who this applies to
This policy applies to the Buzz Planners website and to the vendor panel where venue owners manage their listings. By using them you agree to the practices described here. Please also read our Terms & Conditions.
2. What we collect
When you send an enquiry: your name, mobile number, email (optional), the venue you chose (optional), event date, number of guests, event type and any message you write.
When a venue owner registers: contact name, business name, email, phone, city, address, GST number (if given), an optional profile photo, and a password, which we store only in a scrambled (hashed) form. Venue details and photos they add are shown publicly once approved.
Automatically: our servers record basic technical data such as IP address, browser type and the pages requested, which we use to keep the website secure and working. Vendors and admins who sign in receive a session cookie.
We do not collect card or bank details. The website does not take payments.
3. How we use it
- To call or message you back about your enquiry and help you find and book a suitable venue.
- To pass your enquiry to the venue you asked about, so they can reply.
- To run vendor accounts, review listings and manage enquiries in our panel.
- To keep the website safe, stop spam and misuse, and fix problems.
- To meet legal obligations and respond to lawful requests.
6. How long we keep it
We keep enquiries and account details for as long as needed for the purposes above, including follow-up, records and legal requirements. When information is no longer needed, we delete it or make it anonymous. You can ask us to delete your information earlier (see "Your choices").
7. Security
We use reasonable safeguards: passwords are hashed, panel access needs sign-in, and admin access is limited. No website can be made completely secure, so please use a strong password and keep it private.
8. Your choices and rights
You can ask us to show you the information we hold about you, correct it, or delete it. You can also withdraw your consent to be contacted, or ask us to stop calling or messaging you. Write to hello@buzzplanners.com from the email address or tell us the mobile number you used, so we can find your enquiry. We aim to reply within 30 days.
Vendors can update most of their details themselves in the panel under My Profile, including their profile photo.
9. Children
The website is meant for adults planning events. It is not directed at children under 18, and we do not knowingly collect their information.
10. Changes to this policy
We may update this policy from time to time. The date at the top shows the latest version.
11. Contact and grievances
For any privacy question or complaint, contact us at hello@buzzplanners.com, +91 98765 43210, or write to Buzz Planners, Zirakpur, Punjab.
Questions about this page? Write to hello@buzzplanners.com or call +91 98765 43210.