Terms & Conditions

1. About these terms

Buzz Planners ("we", "us") runs this website. It helps you discover event venues, check their availability and send an enquiry, and it lets venue owners list their venues.

By using the website, sending an enquiry or creating a vendor account, you agree to these terms and to our Privacy Policy. If you do not agree, please do not use the website.

2. Our role

We are a discovery and enquiry platform. Venues are owned and run by independent venue owners ("Vendors"). Unless we tell you otherwise in writing, we are not the owner or operator of any venue, and any booking is an arrangement between you and the Vendor.

Details such as prices, capacity, photos, facilities and availability are provided by Vendors. We try to keep them accurate, but they can change at any time. Please confirm everything directly with the venue before you commit or pay.

3. Using the website

• Use the website only for lawful purposes and only to look for or enquire about venues.
• Give correct information when you send an enquiry or create an account.
• Do not send fake, repeated or abusive enquiries, try to access areas you are not allowed to, scrape the website, or disturb how it works.
• Keep your login details safe if you have a vendor account. You are responsible for activity under your account.

4. Enquiries

When you send an enquiry, you ask us and the venue you chose (or, if you did not choose one, our team) to contact you by phone, WhatsApp, SMS or email about your event. Sending an enquiry does not book a venue and does not oblige you or the venue to do anything.

We cannot promise that a venue will be available, will reply, or will match your budget.

5. Prices, availability and bookings

• Prices shown, such as "starting from" and per-plate rates, are indicative. Taxes (such as GST), service charges, decor, music, extra hours and other costs may be extra.
• Booking terms, including advance amount, cancellation, refunds and rescheduling, are set by the Vendor. Please read them before paying.
• Unless we clearly say otherwise, payments are made directly to the Vendor. We do not take payments on this website and are not responsible for payments you make outside it.
• Availability shown on the website is based on information the Vendor gives us and may not be up to date. A date is confirmed only when the Vendor confirms it to you.

6. Venue owners (Vendors)

If you list a venue with us, you also agree that:

• Your account is reviewed by our team and may be approved, rejected or suspended. Venue listings are published only after approval.
• Everything you put in a listing (address, prices, capacity, halls, facilities, policies and photos) is accurate, and you have the right to use the photos and text you upload.
• You keep your availability calendar and enquiry status up to date and respond to customers promptly and honestly.
• You hold all licences and permissions needed to run the venue and host events (for example food, fire safety, music and liquor permissions where they apply) and follow the law.
• You use customer details you receive through us only to respond to that customer's enquiry, and you do not sell them, share them or send unrelated promotions.
• We may edit, hide or remove a listing, or suspend an account, if it is inaccurate, misleading, unsafe, or breaks these terms.

7. Content and ownership

The website design, logo, text and software belong to Buzz Planners or its licensors. You may not copy or reuse them without our permission.

Vendors keep ownership of the content they upload, and give us a free, non-exclusive right to show it on the website and in our promotions for as long as the venue is listed.

8. Third-party services and links

The website uses third-party services such as maps, fonts and image hosting, and may link to other websites. We do not control them and are not responsible for their content or practices.

9. Disclaimer and limit of liability

The website is provided on an "as is" and "as available" basis. We do not promise that it will always be available or free from errors.

To the extent allowed by law, we are not responsible for the quality, safety or legality of any venue or Vendor service, for disputes between customers and Vendors, or for indirect or consequential loss. Where we are held liable, our total liability is limited to the amount, if any, you paid us for the service the claim relates to. Nothing in these terms limits any right you have under law that cannot be limited.

10. Changes to these terms

We may update these terms from time to time. The date at the top of this page shows when they were last changed. If you keep using the website after a change, you accept the updated terms.

11. Governing law

These terms are governed by the laws of India. Courts at the place of our registered office (Zirakpur, Punjab) have jurisdiction over any dispute, subject to any rights you have under consumer law.